Every call and web inquiry answered and booked, even after hours.
Sera picks up every call, chat and text — and books the appointment.
- Phone
- SMS
- Web chat
100,000+ conversations handled
SOC 2 Type IIYour first booked appointment, today.
Give Sera your website and she learns your services, hours and prices. Forward your calls or add her to your site, and the next customer who reaches out — even after you've closed — gets answered and booked. You get a text when it happens.
Sera · your front desk
Sera booked Maria · Tue 3:00pm · Cleaning
Called at 7:12pm while you were closed. Confirmation sent to Maria.
Lunch
Maria · Cleaning
Booked by Sera
From $49/mo · No credit card
Three steps. No implementation project.
Everyone else gates their product behind a demo. Sera explains herself — sign up and she's answering before lunch.
Sign up
Create your account in a couple of clicks. No credit card, no sales call, no onboarding queue.
Give Sera your information
Point her at your website, docs, and FAQs. Sera reads your business and learns how you answer.
Start answering today
Forward your phone line and add her to your website. She's answering calls, chats and texts this afternoon.
From $49/mo · No credit card
From the first voicemail to the last visitor.
Three moments every front desk knows — and what Sera does with each one while you get on with your day.
8am
Overnight voicemails, already booked.
Someone called at 11pm and left a message. By the time you open up, Sera has texted them back, found a time that works and put it on your calendar.
Voicemail · 11:42pm
“Hi, it's Dan — the AC stopped working tonight. Can someone come out tomorrow?”
SeraHi Dan, it's Sera from the front desk. We can be there tomorrow at 10:00am or 2:00pm — which works?
10 please
From $49/mo · No credit card
Everything a front desk does, without the front desk.
Pick any one of these and she'll show you. Every capability below is running in the Sera chat on this page — the same agent, the same answers.
Answers every channel
Phone, web chat, email, SMS and WhatsApp, handled by one agent with one shared memory. A conversation that starts on chat can finish on a call without the caller repeating themselves.
- Picks up on the first ring, every time
- One memory across all five channels
- Speaks your business's tone, not a script
In practice
“Hi — are you taking new patients right now?”
Answered in under a second, on the channel the caller chose, using your own intake policy.
From $49/mo · No credit card
The calls you're missing right now.
These are the things people actually say when they call a front desk — and what Sera does with each one. Pick your business.
Dental Front Office
Your front desk is on the phone, with a patient, or gone for the day. Sera picks up the other calls — answers insurance questions, quotes out-of-pocket, and books straight into the practice calendar.
Try the demo →A caller says
“Do you take Delta Dental? I need a cleaning.”
Confirms the plan from your accepted-insurance list and offers the next hygiene slot.
A caller says
“I chipped a tooth this morning — can someone see me today?”
Follows your same-day rules and holds an emergency slot, flagging it to the practice.
A caller says
“How much is a crown if I'm paying out of pocket?”
Quotes from your own fee schedule instead of guessing, then offers a consult.
From $49/mo · No credit card
Why Sera doesn't make things up.
- 01
She answers from your material, not from memory
Every reply is retrieved from your website, documents, help centre and past conversations at the moment it's asked. If the answer isn't in your material, she doesn't have one to invent.
- 02
She checks her own answer before it goes out
Each draft is scored against the sources it came from before the caller ever sees it. Answers that don't clear the bar never get sent — they become an escalation instead.
- 03
She escalates instead of guessing
When confidence is low or the request is outside what she's been given, she captures the details and hands off — a callback, a routed message, a booked slot with your team. You set where that line sits.
The front desk you have vs. the one you'll have.
Every row below is revenue. Sera doesn't add a tool to your stack — she does the job your front desk can't keep up with.
Without Sera
With Sera
From $49/mo · No credit card
Sera reads and writes to the tools you already run.
She doesn't replace your CRM, help desk, or calendar — she works inside them, so every answer and booking lands where your team already looks.
Security & complianceBuilt for front desks that handle regulated data.
SOC 2 Type II certified
Independently audited controls for security, availability and confidentiality. AES-256 encryption at rest, TLS 1.3 in transit.
PII detection and redaction
Personal data is detected and redacted in the conversation. Your data powers your own agent and is never used to train shared models.
Data residency and access control
Choose whether your data lives in the US or EU. Role-based permissions with SSO and SAML, plus a complete audit trail you can export.
From $49/mo. Pay when she's paying for herself.
Every plan starts with a 14-day free trial, voice included. No credit card.
Starter
$49/ month
Sera on your phone line and your website, for less than one missed customer.
- 500 AI chats a month
- Voice minutes included
- Live in under 30 minutes
- Cancel anytime
Growth
$499/ month
For a front desk that's genuinely missing calls — more voice, full automation.
- 2,000 AI chats + 300 voice minutes
- Booking, missed-call recovery, human handoff
- Multi-language support
- Advanced analytics and priority support
From $49/mo · No credit card
What owners ask before they start.
How much does Sera cost?
Plans start at $49/mo, and every plan starts with a 14-day free trial, voice included — no credit card. Busier businesses move up to a plan with more chats and voice minutes.
See every plan →How long does setup take?
Most businesses are live in under 30 minutes. Paste your website so Sera learns your services, hours and prices, then forward your phone line or add her chat to your site. No implementation project and no sales call.
How does Sera book appointments?
Sera checks live availability in the calendar or booking system you already use, offers the customer open times, books the one they pick, and sends them a confirmation by text. You see the booking in your calendar and get a notification.
What happens when Sera can't answer something?
She doesn't guess. When a question is outside what she knows, Sera takes down the details and hands off to a person — transferring the call, booking a callback, or texting your team with the full conversation. You decide when she escalates.
Does Sera sound like a robot?
No. Sera holds a natural conversation in your business's tone, understands follow-up questions, and doesn't read from a rigid script. The best way to judge is to hear her: call (650) 795-7838.
Which channels does Sera answer?
5 channels: phone, SMS, web chat, email and WhatsApp. It's one agent with one memory, so a conversation that starts in chat can finish on a call without the customer repeating themselves.
Can I use Sera in healthcare?
We're SOC 2 Type II certified. We are not HIPAA compliant yet, so Sera shouldn't be used to collect protected health information (PHI). She can still handle scheduling, hours, pricing and general questions that don't involve health information.
Can I cancel anytime?
Yes. Plans are month to month with no long-term contract. Cancel whenever you like and you won't be charged again.
From $49/mo · No credit card
You're 30 seconds from never missing a customer again.
Enter your website and hear Sera answer as your business.
SOC 2 Type II|Cancel anytime