customer supportGorgias vs Twig: Ecommerce-Native AI vs Horizontal AI Support Agent
Gorgias is Shopify-native ecommerce helpdesk with AI add-ons. Twig is a horizontal autonomous AI support agent for B2B SaaS, fintech, and ecommerce. Compare to decide which fits your support stack.
April 20, 2026 · 6 min read
gorgias alternativesai customer supportecommerce supporttwig vs gorgiaschoosing approach